Our regular business hours are from 8:30 am to 4:00
pm (PST) Pacific Standard Time, Monday through Friday. You can order from
our website twenty-four hours a day, seven days a week. We keep all items
in inventory to the best of our ability so that we can ship your order
Occasionally, we must back order inventory. When we do,
you will be charged for the item on the original invoice and it will be
sent to you as soon as it comes in without any additional shipping charges.
HOW TO ORDER
You may place your order online, by phone, by fax or
• It’s easy, secure, and is transmitted right
to our shop.
• Call us toll free at 800-220-7767.
• Fax us at (661) 294-8027.
• Mail your order to: The Bookmark, Post Office Box 801143, Santa
Clarita, CA 91380 You can pay by check or charge card.
If you mail in your order, please allow an additional
3-5 days for your order to reach us.
PAYING FOR IT
We accept MasterCard, Visa, American Express and Discover, checks drawn
in U.S. on a U.S. bank. All foreign orders must be paid by charge card
or check in U.S. dollars on a U.S. bank.
SHIPPING AND PROCESSING
We ship all orders by United States Postal Service. We do our best to
ship most orders within 48 hours after we receive them. Unless you tell
us differently, we send fourth class media rate. Your order should be
delivered within 15 business days after it leaves our warehouse.
Shipping Prices in the United States
||Shipping and Handling Charges
|Up to $19.99
|$20.00 to $39.99
|$40.00 to $59.99
|$60.00 to $79.99
|$80.00 to $99.99
|$100.00 to $150.00
|$150.01 to $200.00
|Faster Delivery! We can ship your order by Priority Mail
anywhere in the U.S. for just $4.95 additional and receive your order
in 3-5 business days. This charge is in addition to the
normal delivery fees shown above.
Fastest Delivery! We can ship your order to be delivered
within two business days for $7.95 in addition to the normal delivery
fees. Overnight shipping is an additional $12.95.
Shipping Prices outside the United States
||Shipping and Handling Charges
|Up to $30.99
|$31 to $100.99
|$101 to $200
|Shipping will be 6-12 Days from Date we ship your order. All Shipping will be done through United States Postal Service. All orders will tracked via our software.
If you have any questions regarding international shipping orders, please email email@example.com
Our shipping and processing charges cover much more than simply putting
postage on your order and sending it. These costs include: processing
your order in our Customer Service Department, receiving and storing goods
in our warehouse, shipping supplies, packing and shipping our products
in a way that will assure their safe and secure delivery; receiving and
processing orders occasionally returned to us, and performing other work
associated with these services.
Please allow at least 15 business days before contacting us about your
order if it is being sent by media mail.
FOREIGN ORDERS: All orders outside the U.S. must be
paid for in U.S. currency through a Bank Draft, a
check drawn of a United States bank, an international
Money Order, or charged to a credit card.
All orders are shipped United States Priority Mail
International. Orders will take anywhere
from 6-12 days from the date of shipment. Please refer
to the International Shipping Table for all shipping
costs world-wide, including Canada and Mexico.
WE VALUE YOUR PRIVACY AND DO NOT SHARE OR RENT OUR MAILING LIST
OR OUR E-MAIL LIST WITH ANYONE.
We have been pleasing customers since 1980. If you are not entirely satisfied with your purchase, you may
return it within 30 days in original condition for a complete refund. We are sorry, we cannot refund
shipping and handling charges. All credit card exchanges are handled as a refund and a new order.
Refunds will be paid in the manner in which you originally paid. If you paid by credit card, you can
expect your refund or exchange within four weeks.A credit will appear on the next or following statement.