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- After your online order has been completed you will see a page summarizing your order with links to download your files. We recommend you bookmark this page for future reference. The title of the file is not the link. The alphanumeric number to the right of the title is the download link.
- If you have trouble downloading your file(s), contact us at: customerservice@thebookmark.com and we will send your files as attachments in a reply email.
- Finally, for those unfamiliar with downloads, make a note of the folder you are downloading to or you could spend some time searching for it on your computer.
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